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Pull requests: frappe/helpdesk

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22 Open 2,155 Closed
22 Open 2,155 Closed
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Pull requests list

feat: tasks in ticket view
#3483 opened Jun 16, 2026 by SathwikGuduguntla Loading…
8
fix: stale conversation when ticket reopens after customer reply
#3482 opened Jun 16, 2026 by Henil666 Loading…
6 tasks
4
chore: sync translations from crowdin translation
#3478 opened Jun 15, 2026 by frappe-pr-bot Collaborator Loading…
2
refactor: List View filters and Custom Views
#3445 opened Jun 10, 2026 by RitvikSardana Member Loading…
1
fix: reset agents to active when their status is disabled
#3433 opened Jun 8, 2026 by aerodeval Member Loading…
3
fix #3411 : Marking HD Ticket as resolved does not close "ToDo" entry #3411
#3430 opened Jun 7, 2026 by AbdullahAnsari-03 Loading…
1
1
fix: harden perms for agent related fields
#3426 opened Jun 5, 2026 by aerodeval Member Loading…
1
feat: auto-assign ticket type from keywords
#3425 opened Jun 5, 2026 by ankitpatil-ap Loading…
feat: categories and language for saved replies
#3424 opened Jun 5, 2026 by ankitpatil-ap Loading…
1
perf: index HD Ticket columns used by the ticket list
#3423 opened Jun 5, 2026 by ankitpatil-ap Loading…
feat(view): kanban view type for ticket list
#3392 opened May 26, 2026 by dpb97 Loading…
8 tasks
1
6
refactor: add Oauth support in Helpdesk and Simplify Email Accounts connection
#3387 opened May 25, 2026 by aerodeval Member • Draft
1
feat: RAG Search using LLM
#3374 opened May 20, 2026 by RitvikSardana Member Loading…
1
refactor: Use read replica for all get APIs
#3347 opened May 12, 2026 by niraj2477 Contributor Loading…
3
fix: support multiple filters on same field
#3341 opened May 12, 2026 by Akur1a Loading…
1
2
fix: hide onboarding banner and popup after onboarding is completed
#3239 opened Apr 23, 2026 by aerodeval Member • Draft
1
feat: add stuck ticket detection for HD Ticket
#3203 opened Apr 6, 2026 by asamawi Loading…
7 tasks
1
feat: add time log child table to HD Ticket
#3186 opened Apr 4, 2026 by asamawi Loading…
8 tasks
fix: security hardening, XSS prevention, perf fixes, and org-based KB visibility
#3177 opened Apr 3, 2026 by srujan00123 Loading…
10 tasks
feat: support @mentioning HD Team in ticket comments
#3124 opened Mar 14, 2026 by ManyaGirdhar Loading…
5
refactor: customer contact doctypes
#3045 opened Feb 20, 2026 by RitvikSardana Member • Draft
13 of 18 tasks
1
8
feat: automations
#2927 opened Jan 22, 2026 by RitvikSardana Member • Draft
1
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