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Vapi Platform Support

Voice AI agent setup, configuration, and troubleshooting on Vapi. Support and testing delivered within 5 business days.

Source Delivery Format Support License

🚀 Services Offered

1. Assistant Setup

  • System prompt design & configuration
  • STT / LLM / TTS provider selection (OpenAI, Anthropic, Deepgram, ElevenLabs, etc.)
  • Voice pipeline configuration
  • Dynamic variables & personalization

2. Phone Integration

  • Inbound/outbound call setup
  • Twilio, Telnyx, SIP trunk integration
  • Free Vapi number provisioning
  • Call forwarding & warm transfer setup
  • Voicemail detection

3. Web Integration

  • Web SDK embedding
  • Voice widget setup
  • Client-side tools configuration

4. Tools & Integrations

  • Custom tools & function calling
  • Built-in call tools setup
  • Code tool configuration
  • Google Calendar, Google Sheets, Slack, GoHighLevel integration
  • Knowledge base / query tool setup

5. Workflows & Squads

  • Multi-step workflow builds
  • Squad (multi-assistant) orchestration
  • Handoff tool & data passing between assistants

6. Outbound Campaigns

  • Campaign setup & configuration
  • Lead qualification flows

7. Chat Support

  • Chat quickstart (streaming/non-streaming)
  • SMS chat & web widget setup
  • OpenAI-compatible chat endpoint

8. Webhooks & Server Setup

  • Server URL configuration
  • Server event handling
  • Authentication setup
  • Spam call rejection

9. Observability & Testing

  • Evals & simulations setup
  • Voice/chat test suites
  • Call analysis & recording configuration
  • Monitoring & boards setup

10. Security & Compliance

  • JWT authentication
  • SSO setup
  • GDPR / HIPAA / PCI compliance configuration
  • Zero Data Retention (ZDR) setup

11. Troubleshooting

  • Call error debugging
  • SIP trunk credential issue resolution
  • Call drop / forwarding issue fixes
  • Debugging voice agent behavior

⏱️ Delivery Timeline

Completed within 5 business days:

  • Requirement review & scope confirmation (Day 1)
  • Setup & configuration (Day 2–3)
  • Testing & validation (Day 4)
  • Documentation & handover (Day 5)

📦 What You Get

  • Fully configured Vapi assistant/workflow as scoped
  • Test call results & validation report
  • Setup documentation
  • 48-hour post-delivery support window

📩 Get Started

Contact via School of Freelancing to scope your Vapi support request.

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Voice AI agent setup, configuration, and troubleshooting on Vapi. Support and testing delivered within 5 business days.

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