UX Validation

[digitalrisedorset]

Summary

Introduce User Experience (UX) validation capabilities to continuously verify that critical customer journeys remain operational.

Rather than validating individual UI components, UX validation ensures customers can successfully complete key business workflows.

Objectives

• Execute synthetic user journeys.
• Detect broken customer flows.
• Validate feature interactions.
• Report UX health through the Health Engine.

Examples

• Homepage navigation
• Product search
• Product page
• Add to cart
• Mini cart
• Checkout
• Customer login

Future Enhancements

• Playwright integration
• Journey performance scoring
• Core Web Vitals correlation
• Theme-specific validation
• Feature-level health reporting

[digitalrisedorset]

Implementation Notes

The Health Engine is not intended to implement UX validation itself.

Instead, it should orchestrate existing UX validation capabilities through a pluggable architecture.

The table below captures candidate integrations that should be investigated as the project evolves.

Validation	Candidate Systems	Notes
User journeys	Playwright	Validate critical customer journeys (search, PDP, cart, checkout).
Component testing	Playwright Component Testing	Validate individual UI components.
End-to-end validation	Cypress	Alternative E2E framework.
Core Web Vitals	Lighthouse	User-centric performance metrics.
Visual regression	Playwright, Percy, Chromatic	Detect unintended UI changes.
Cross-browser validation	Playwright	Verify consistent behaviour across browsers.
Mobile responsiveness	Playwright	Validate responsive layouts across devices.

This table is intentionally non-prescriptive and should evolve as additional UX validation providers and standards are identified.