diff --git a/src/constants/users.ts b/src/constants/users.ts
index f636468e4..9f8b263ae 100644
--- a/src/constants/users.ts
+++ b/src/constants/users.ts
@@ -1,3 +1,4 @@
 export const MAX_FETCH_ASSIGNEE_COUNT = 15_000
 
 export const MAX_LIMIT_CLIENT_COUNT = 5_000 //used to specify max fetching limit while querying for clients in copilot API.
+export const MAX_LIMIT_INTERNAL_USER_COUNT = 5_000
diff --git a/src/utils/CopilotAPI.test.ts b/src/utils/CopilotAPI.test.ts
new file mode 100644
index 000000000..d34bac28e
--- /dev/null
+++ b/src/utils/CopilotAPI.test.ts
@@ -0,0 +1,82 @@
+import { CopilotAPI } from '@/utils/CopilotAPI'
+
+const mockListInternalUsers = jest.fn()
+
+jest.mock('@/config', () => ({
+  APP_ID: 'app-id',
+  assemblyApiDomain: 'https://api.example.test',
+  copilotAPIKey: 'api-key',
+}))
+
+jest.mock('@/app/api/core/utils/withRetry', () => ({
+  withRetry: (fn: (...args: unknown[]) => Promise<unknown>, args: unknown[]) => fn(...args),
+}))
+
+jest.mock('copilot-node-sdk', () => ({
+  copilotApi: jest.fn(() => ({
+    listInternalUsers: mockListInternalUsers,
+  })),
+}))
+
+const makeInternalUser = (index: number) => ({
+  id: `00000000-0000-4000-8000-${String(index).padStart(12, '0')}`,
+  givenName: `Given ${index}`,
+  familyName: `Family ${index}`,
+  email: `user-${index}@example.com`,
+  avatarImageUrl: undefined,
+  isClientAccessLimited: false,
+  companyAccessList: null,
+  fallbackColor: null,
+  createdAt: '2026-01-01T00:00:00.000Z',
+})
+
+const makeInternalUsers = ({ count, offset = 0 }: { count: number; offset?: number }) =>
+  Array.from({ length: count }, (_, index) => makeInternalUser(offset + index + 1))
+
+describe('CopilotAPI', () => {
+  beforeEach(() => {
+    mockListInternalUsers.mockReset()
+  })
+
+  describe('_getInternalUsers', () => {
+    it('uses a single SDK request when the requested limit is within the API page size', async () => {
+      const users = makeInternalUsers({ count: 2 })
+      mockListInternalUsers.mockResolvedValueOnce({ data: users })
+
+      const response = await new CopilotAPI('token')._getInternalUsers({ limit: 5_000, nextToken: 'cursor' })
+
+      expect(response.data).toEqual(users)
+      expect(mockListInternalUsers).toHaveBeenCalledTimes(1)
+      expect(mockListInternalUsers).toHaveBeenCalledWith({ limit: 5_000, nextToken: 'cursor' })
+    })
+
+    it('splits oversized internal-user requests into bounded pages', async () => {
+      const firstPage = makeInternalUsers({ count: 5_000 })
+      const secondPage = makeInternalUsers({ count: 5_000, offset: 5_000 })
+      const thirdPage = makeInternalUsers({ count: 2_000, offset: 10_000 })
+
+      mockListInternalUsers
+        .mockResolvedValueOnce({ data: firstPage, nextToken: 'cursor-1' })
+        .mockResolvedValueOnce({ data: secondPage, nextToken: 'cursor-2' })
+        .mockResolvedValueOnce({ data: thirdPage })
+
+      const response = await new CopilotAPI('token')._getInternalUsers({ limit: 12_000 })
+
+      expect(response.data).toHaveLength(12_000)
+      expect(mockListInternalUsers).toHaveBeenNthCalledWith(1, { limit: 5_000, nextToken: undefined })
+      expect(mockListInternalUsers).toHaveBeenNthCalledWith(2, { limit: 5_000, nextToken: 'cursor-1' })
+      expect(mockListInternalUsers).toHaveBeenNthCalledWith(3, { limit: 2_000, nextToken: 'cursor-2' })
+    })
+
+    it('starts oversized requests from the provided next token', async () => {
+      mockListInternalUsers
+        .mockResolvedValueOnce({ data: makeInternalUsers({ count: 5_000 }), nextToken: 'cursor-2' })
+        .mockResolvedValueOnce({ data: makeInternalUsers({ count: 2_000, offset: 5_000 }) })
+
+      await new CopilotAPI('token')._getInternalUsers({ limit: 7_000, nextToken: 'cursor-1' })
+
+      expect(mockListInternalUsers).toHaveBeenNthCalledWith(1, { limit: 5_000, nextToken: 'cursor-1' })
+      expect(mockListInternalUsers).toHaveBeenNthCalledWith(2, { limit: 2_000, nextToken: 'cursor-2' })
+    })
+  })
+})
diff --git a/src/utils/CopilotAPI.ts b/src/utils/CopilotAPI.ts
index 20b721548..858a7beb1 100644
--- a/src/utils/CopilotAPI.ts
+++ b/src/utils/CopilotAPI.ts
@@ -2,7 +2,7 @@ import APIError from '@/app/api/core/exceptions/api'
 import httpStatus from 'http-status'
 import { withRetry } from '@/app/api/core/utils/withRetry'
 import { copilotAPIKey as apiKey, APP_ID, assemblyApiDomain } from '@/config'
-import { MAX_LIMIT_CLIENT_COUNT } from '@/constants/users'
+import { MAX_LIMIT_CLIENT_COUNT, MAX_LIMIT_INTERNAL_USER_COUNT } from '@/constants/users'
 import {
   AssemblyMetadata,
   ClientRequest,
@@ -220,7 +220,37 @@ export class CopilotAPI {
 
   async _getInternalUsers(args: CopilotListArgs = {}): Promise<InternalUsersResponse> {
     console.info('CopilotAPI#_getInternalUsers', this.token)
-    return InternalUsersResponseSchema.parse(await this.copilot.listInternalUsers(args))
+    const maxLimit = MAX_LIMIT_INTERNAL_USER_COUNT
+    const requestedLimit = args.limit || maxLimit
+
+    if (requestedLimit <= maxLimit) {
+      return InternalUsersResponseSchema.parse(await this.copilot.listInternalUsers(args))
+    }
+
+    const fetchPages = async ({
+      users,
+      nextToken,
+    }: {
+      users: InternalUsers[]
+      nextToken?: string
+    }): Promise<InternalUsers[]> => {
+      if (users.length >= requestedLimit) return users.slice(0, requestedLimit)
+
+      const remaining = requestedLimit - users.length
+      const response = await this.copilot.listInternalUsers({
+        ...args,
+        limit: Math.min(maxLimit, remaining),
+        nextToken,
+      })
+      const parsedResponse = InternalUsersResponseSchema.parse(response)
+      const nextUsers = [...users, ...parsedResponse.data]
+
+      if (!response?.nextToken) return nextUsers
+
+      return fetchPages({ users: nextUsers, nextToken: response.nextToken })
+    }
+
+    return InternalUsersResponseSchema.parse({ data: await fetchPages({ users: [], nextToken: args.nextToken }) })
   }
 
   async _getInternalUser(id: string): Promise<InternalUsers> {