diff --git a/backend/plugins/org/e2e/raw_tables/accounts.csv b/backend/plugins/org/e2e/raw_tables/accounts.csv
index 9b1f09eb84e..fced94010b6 100644
--- a/backend/plugins/org/e2e/raw_tables/accounts.csv
+++ b/backend/plugins/org/e2e/raw_tables/accounts.csv
@@ -2,6 +2,7 @@
 "a1","2022-07-10 14:27:43.813","2022-07-10 14:27:43.813","","",0,"","e1","","n1","n1","","2022-07-10 14:27:43.813",0
 "a10","2022-07-10 14:27:43.813","2022-07-10 14:27:43.813","","",0,"","e15","","pq","n10","","2022-07-10 14:27:43.813",0
 "a11","2022-07-10 14:27:43.813","2022-07-10 14:27:43.813","","",0,"","E6","","zz","zz","","2022-07-10 14:27:43.813",0
+"a12","2022-07-10 14:27:43.813","2022-07-10 14:27:43.813","","",0,"","","","","N7","","2022-07-10 14:27:43.813",0
 "a2","2022-07-10 14:27:43.813","2022-07-10 14:27:43.813","","",0,"","e1","","n2","n2","","2022-07-10 14:27:43.813",0
 "a3","2022-07-10 14:27:43.813","2022-07-10 14:27:43.813","","",0,"","e2","","xyz","n3","","2022-07-10 14:27:43.813",0
 "a4","2022-07-10 14:27:43.813","2022-07-10 14:27:43.813","","",0,"","e4","","n4","n4","","2022-07-10 14:27:43.813",0
diff --git a/backend/plugins/org/e2e/snapshot_tables/user_accounts.csv b/backend/plugins/org/e2e/snapshot_tables/user_accounts.csv
index 1e66cceb992..08c28000f38 100644
--- a/backend/plugins/org/e2e/snapshot_tables/user_accounts.csv
+++ b/backend/plugins/org/e2e/snapshot_tables/user_accounts.csv
@@ -2,6 +2,7 @@ account_id,user_id,_raw_data_params,_raw_data_table,_raw_data_id,_raw_data_remar
 a1,U111,,,,
 a10,U010,,,0,
 a11,U006,,,0,
+a12,U007,,,0,
 a2,U112,,,,
 a3,U113,,,,
 a4,U004,,,0,
diff --git a/backend/plugins/org/tasks/user_account.go b/backend/plugins/org/tasks/user_account.go
index 30cd37b76a7..c8ea94deae8 100644
--- a/backend/plugins/org/tasks/user_account.go
+++ b/backend/plugins/org/tasks/user_account.go
@@ -43,9 +43,10 @@ func ConnectUserAccountsExact(taskCtx plugin.SubTaskContext) errors.Error {
 	if err != nil {
 		return err
 	}
-	// Email addresses are compared case-insensitively: a corporate git config and a provider
-	// profile routinely record the same address with different capitalisation, and matching them
-	// exactly silently drops links that should be made.
+	// Email addresses, display names and provider logins are all compared case-insensitively: a
+	// corporate git config and a provider profile routinely record the same address or name with
+	// different capitalisation, and provider logins are themselves case-insensitive, so matching
+	// them exactly silently drops links that should be made.
 	emails := make(map[string]string)
 	names := make(map[string]string)
 	for _, user := range users {
@@ -53,7 +54,7 @@ func ConnectUserAccountsExact(taskCtx plugin.SubTaskContext) errors.Error {
 			emails[strings.ToLower(user.Email)] = user.Id
 		}
 		if user.Name != "" {
-			names[user.Name] = user.Id
+			names[strings.ToLower(user.Name)] = user.Id
 		}
 	}
 	clauses := []dal.Clause{
@@ -88,7 +89,7 @@ func ConnectUserAccountsExact(taskCtx plugin.SubTaskContext) errors.Error {
 					},
 				}, nil
 			}
-			if userId, ok := names[account.FullName]; account.FullName != "" && ok {
+			if userId, ok := names[strings.ToLower(account.FullName)]; account.FullName != "" && ok {
 				return []interface{}{
 					&crossdomain.UserAccount{
 						UserId:    userId,
@@ -96,7 +97,7 @@ func ConnectUserAccountsExact(taskCtx plugin.SubTaskContext) errors.Error {
 					},
 				}, nil
 			}
-			if userId, ok := names[account.UserName]; account.UserName != "" && ok {
+			if userId, ok := names[strings.ToLower(account.UserName)]; account.UserName != "" && ok {
 				return []interface{}{
 					&crossdomain.UserAccount{
 						UserId:    userId,